If you see your HP Officejet listed, click it and choose Uninstall.ĥ. Please scroll down the list and look for your HP Officejet. In Programs and Features, a list of programs installed on your computer will populate. Click Programs and Features to launch the window.Ĥ. If a search doesn't automatically start, you may need to type Programs and Features in the 'Ask me Anything' box.ģ. If using a USB Cable connection between your printer and computer, please disconnect that cable now.Ģ. Can you please follow all of the steps in order below. At this time we're going to start by running a couple of additional software and driver troubleshooting steps. Thank you for including all of the troubleshooting steps that you have completed prior to reaching out for support. I would like to assist you today with resolving the 'port match' issue you're experiencing when trying to print from your Windows 10 computer to your HP Officejet Pro 8610 e-All-in-One Printer.

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